Reading about Anker’s recent security issues has been interesting. In reading I came across this great comment on The Verge’s article :
“why did this happen at all when Anker said these cameras were exclusively local and end-to-end encrypted?” and “why did it first lie and then delete those promises when we asked those questions?”
As a software developer, I can tell you with about 95% certainty what happened. The Anker software team screwed up and didn’t know about this security hole. They didn’t test this scenario. They just didn’t know. They probably don’t have enough security engineers and checks. It’s probably not a huge company.
As for the lies, the Anker PR/marketing people you talked to have no clue. They are probably just fed information from whoever in the company. They probably didn’t “lie”. Maybe the engineers were still investigating and weren’t sure so they told them that “no chance there’s a security hole”. Maybe a dev manager wanted to cover his/her ass and said, “there’s no way we didn’t test this”. Whatever the case, there’s a gap between reality (i.e. source code) and how the product that the marketing team is responsible for selling (welcome to software development!).
So yes… it’s fun to think of conspiracy theories like the Chinese government ordering Anker to leave a backdoor so that it could keep an eye on the front porch of Americans… but Occam’s razor chalks this up as careless software development and unresponsive marketing/PR(likely both a result of being a small’ish company).
This. Yes, this right here is in my own personal belief the true reality of the situation.
Mindgrub is not a huge company, but we spend a lot of time focused on the processes we need to create secure and scalable applications. We manage to do this because we are an engineering team of scale, and that requires us to set rules from branching strategy to mature continuous integration policies that our engineers can embrace as they move from project to project.
These processes are pretty good but nowhere near perfect, and I can tell you that the way we build applications is light years beyond many organizations I have worked with in the past.
Why? Because many best practices collapse when not run at scale. A singular developer can not peer review his or her own code. When you take any 2-4 person internal development shop 95% of the time you find cowboy coding happening on a regular basis. As all humans, we all make mistakes regardless of how amazing we may be as a singular developer. I can’t begin to tell you how often under a basic audit of code, infrastructure, or process that it becomes immediately obvious that this approach has created a technical debt of huge magnitudes.
What is more common in almost every one of these situations is a rift between the appointed chief engineer(s) and other teams like marketing and sales. Terms you may hear are this is what the customer really wants, we had to build it this way, or if you only understood how it worked.
Keep an eye out friends.